Privacy Policy
We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our website and services.Data Collection, Use and Retention
We collect information from you when you visit or register on our site, place an order, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, phone number or credit card information. You may, however, visit our site without providing this information.
Our website logs source IP address, user-agent strings and destination URLs. The minimum information that cipherscale requires is an e-mail address for registration and contact purposes. We may also ask for payment and business information for invoicing and customer service purposes.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information ?
We implement a variety of security measures to maintain the safety of your personal information when you place an order
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
Log information is access controlled so that only authorized cipherscale users have access to this data.
Your credit card information is not stored by cipherscale, but may be stored by a third party credit card processing company whose system are accredited for this purpose.
Business information that is voluntarily provided by you is also access controlled and only accessed by authorized cipherscale users.
How long do we keep your information?
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your personal information is no longer needed, we will securely delete or anonymize it.How do we keep your information safe?
We implement a variety of security measures to ensure the safety of your personal data. This includes encryption, secure servers, and regular security reviews. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.What are your privacy rights?
Depending on your location, you may have certain rights regarding your personal data:
- Right to access: You have the right to request copies of your personal information.
- Right to rectification: You have the right to request that we correct any information you believe is inaccurate.
- Right to erasure: You have the right to request that we delete your personal data, under certain conditions.
- Right to restrict processing: You have the right to request that we limit the processing of your personal data.
- Right to data portability: You have the right to request that we transfer the data we have collected to another organization or directly to you.
To exercise any of these rights, please contact us at [email protected]
How can you contact us about this policy?
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
- Email: [email protected]
We are committed to responding to any questions, concerns, or requests in a timely and responsible manner.
Do we use cookies?
We use third party libraries that might use cookies. Example: To enhance your experience, we use Google Analytics to understand how our website is being used and make continuous improvements. If you prefer to opt out of analytics, you can easily do so by: Visiting Google's opt-out tool at Google Analytics Opt-out Browser Add-on Download PageDo we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.Your Consent
By using our site, you consent to our websites privacy policy.Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.Customer Reference
You agree (i) that cipherscale may identify you as a recipient of services and use your logo in client lists, sales presentations, marketing materials and press releases, and (ii) to develop a customer profile for use by cipherscale on cipherscale websites for promotional purposes.
Your Data Protection Rights Under the General Data Protection Regulation (GDPR)
If you are a resident of the EEA, you have the following data protection rights:
• If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing [email protected].
• To exercise your rights to delete your personal data under the GDPR, you can request account deactivation and deletion by contacting cipherscale support.
• In addition, you can object to the processing of your personal data, ask us to restrict the processing of your personal data, or request portability of your personal data. Again, you can exercise these rights by emailing [email protected].
• You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing emails we send you. To opt-out of other forms of marketing, please contact us by emailing [email protected].
• Similarly, if we have collected and process your personal data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal data conducted in reliance on lawful processing grounds other than consent.
• You have the right to complain to a data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.